We are HIRING: Operations Office

Position Description for Operations Officer
Status: Full-time
Location: Lima, Peru
Supervisor: Executive Director
Effective Date: 1 May 2025
Summary: The operations officer is responsible for providing day-to-day organizational
operations support under the direction of the executive director. These responsibilities include
marketing & communications, systems management, Board and volunteer support. In addition,
this position closely coordinates and collaborates with the Peru-based deputy director and
program officer positions.
A. Operations

1. Marketing & Communications (50%)

• Email: review info@help-peru on a regular basis, respond to general requests and
  forward specific requests to appropriate staff, as needed.
• Web page: manage and update web page at least bi-annually by securing, reviewing,
  and adding/deleting content.
• Lead preparation of annual report in collaboration with staff.
• Update corporate presentation as needed but at least annually.
• Newsletter: prepare and distribute newsletter three (3) times a year.
• Social media: regularly post content on LinkedIn, Facebook, Instagram, etc.
• Draft content for press releases, as requested.
• Prepare and/or coordinate preparation of marketing print materials (brochures,
  pamphlets, etc.).
• Provide support for the annual GALA and other special events.

1. Systems Management (35%)

• Manage and update donor database and corresponding platforms (e.g. Givergy,
  Bloomerang, Fundraise Up, etc.).
• Ensure donor tax receipts are sent in a timely manner.
• Provide support to the program unit in the development of tools & methodologies for
  monitoring & evaluation, financial, and budgeting purposes.
• Manage and keep updated all on-line filing/storage of documents (Dropbox, google
  docs) in coordination with staff.

1. Volunteers (5%)

• Provide oversight and guidance to all U.S.-based and virtual volunteers, as needed.
• Special events – secure volunteers for special events.
• Secure volunteers for operations support (social media, web page, presentations,
  marketing & communications, information technology).
  B. Board Support (5%)

1. Board and Committee meetings
    Inform Board members and committee chairs of all meetings at least one week ahead of
   time, schedule meetings and distribute zoom invites, as required.
    Provide meeting packet (agenda, attachments) to board members at least 5 days before
   meetings.
    Distribute draft meeting minutes to board members within three days of meeting
   conclusion.
2. Board communications
    Respond to board members’ requests for information within 48 hours and refer specific
   requests to the executive director (ED), as needed.
   C. Other (5%)

* Provide other support, as requested by the executive director.

Requirements:
 Bi-lingual English (C2) & Spanish
 Minimum university degree in related field; master’s degree preferred
 Minimum of 5 years’ direct work experience related to marketing &
communications and systems management with nonprofit organizations,
multilateral organizations, or CRS programs
 Detailed oriented
 Ability to work independently and as part of a team
 Strong oral and written communication skills
 Experience using various marketing & communications and fundraising
platforms and tools
This position is home-based with virtual and in-person team meetings (may be transitioned to
office-based).
Monthly gross salary range: S/6,000 to S/6,500 PEN depending on education and
experience plus required employer contributions (CTS, gratificaciones).
Send both Cover Letter and Resume/CV with Operations Director in subject line to: info@help-
peru.org
Application deadline is 28 March 2025.